POLICIES


The Agility Center's guidelines and policies on class registrations including trial classes, billing, open gyms, camps, make-ups, gym closures and holidays

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POLICIES


The Agility Center's guidelines and policies on class registrations including trial classes, billing, open gyms, camps, make-ups, gym closures and holidays

HOLIDAYS & GYM CLOSURES

 

 

 

 

 

 

 

INCLEMENT WEATHER POLICY

Please note that all gym closures will also be noted on our monthly Open Gym/Events calendar.

All Dynamite Gyms will be closed on:

Thursday and Friday, November 23 - 24, 2017

Monday, December 25, 2017

Monday, January 1, 2018

Sunday, April 1, 2018

Saturday - Monday, May 26 - 28, 2018

Wednesday, July 4, 2018

 

In the event of inclement weather, Dynamite Gyms generally stay open. Students who miss class if the gym is open, will have a make-up credited to their account. If the gym is closed due to inclement weather, one make-up will be credited to each student's account for each missed class.

Emergency gym closures will be posted on the Announcement bar at the top of every Dynamite Gym's website page, Facebook page and Instagram account. Each gym's voice mail will also be updated with the current status; however, we recommend checking the websites and  social media for the latest information.


REGISTRATIONS

Our new system invites families to enroll in classes anytime. If you register for a class that occurs on the same day, our system assumes your athlete will attend that day’s class. If you know your child cannot attend until the following week, please wait until the following day to enroll. Please note if there are still four classes remaining in the current month after the first week it will bill for the full amount (as our system assumes four classes are in a month).

Example: If you are registering your child for a Saturday class on Saturday and do not intend for your child to attend until the following Saturday, please wait until Sunday to register.


MONTHLY BILLING

With our auto-pay monthly subscription system, athletes may sign up any time during the month for a pro-rated monthly fee. You will be billed on the first of every month for that month's classes. The only requirement is that you use the Parent Portal to enter a drop date for a particular class when you want to withdraw from classes (https://www.iclassprov2.com/parentportal/dynamiteagility/login/).  

Please note that you will be billed on the first of every month until an end date is entered in our system. Although the system allows for end-dates at any point during the month, we recommend setting an end date for the last day of the month, as we do issue credits, usually in the form of make-ups for the remainder of a month, once you have been charged. 

As an alternative to ending classes, we offer an "On hold" status for $25/month. With this status, any accumulated make-up classes are retained; otherwise, any make-ups are lost once an athlete is no longer enrolled.  Please note that being "on hold" does not reserve a spot in a class, but rather keeps your account active so you do not lose your make-ups. When you re-register for a class, you pick up where you left off. 

http://www.theagilitycenter.com/billing-faq

 

BOLT bills on the first of every month. We do not require contract, but expect our customers to set an end date (to the LAST day of the month) when they wish to end classes. We are NOT responsible for withdrawing students from classes. For step-by-step withdrawal instructions, click below.


MAKE-UPS

We have liberal make-up policy allowing for unlimited make-ups for missed classes as long as the student remains enrolled (either an Active or On Hold status). Please note that once a student is scheduled for a make-up class or trial, *unless the make-up or trial is cancelled at least 24 hours prior to the class, the make-up or trial will be considered redeemed regardless as to whether the student attends the class or not. 

Each Dynamite Gym keeps track of the number of missed classes per student and recalculates that number when a student signs up for and attends a class as a make-up. Parents who choose to miss a class if the gym is open, will have a make-up class added to their account.

In addition, if you missed a class at one Dynamite gym, you can make it up at any of our other Dynamite Gyms, as well! Simply call no more than a week in advance, to check if there is space in a particular class, and we will schedule your make-up.

The latest enhancement of our make-up policy:  using make-ups for various Dynamite events, including camp! Make-ups can substitute for the admission fee to many Dynamite Gyms events, such as Open Gyms, Movie Nights, in-house competitions, School's Out and Summer Camp, and more! Just call any Dynamite Gym to check that we will accept make-ups for a particular event. Please note that Make-ups cannot be used for birthday parties.

NO REFUNDS: Please understand that when you schedule a trial or make-up, your student is taking a SPACE in a class that otherwise would be available if another student wishes to register for that class.


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ACCOUNT STATUS

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AGILITY, NINJA WARRIOR

The Agility Center
4990 Boiling Brook Pkwy
Rockville, MD 20852

301 770 2710

www.theagilitycenter.com

facebook.com/theagilitycenter
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PARKOUR AND FREERUNNING

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Artistic GYMNASTICS / tumbling & Trampoline

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CHEER and tumbling

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